Types of Information Collected
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (name and email for the “Free Books Newsletter”), comments, questions, and feedback.
How Information is Collected
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.
Why Information is Collected
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How Information is Stored
Our company website is hosted on the Wix.com and Bookbaby.com platforms. Wix.com and Bookbaby.com provide us with the online platforms that allow us to sell our products and services to you. Your data may be stored through Wix.com’s or Bookbaby.com’s data storage, databases and the general Wix.com or Bookbaby.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and Bookbaby.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How We Communicate with Site Visitors
We may contact you to notify you to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws and/or any agreement we may have with you. For these purposes, we may contact you via email.
How We Use Specific Cookies and Other Tracking Tools
You can find a list of cookies used by our host Wix.com here. Additionally, we use the following cookies:
“JSESSIONID” – Security, session lifespan
“uidp” – Tracking visitor statistics, instant lifespan
How to Withdraw Consent
If you don’t want us to process your data anymore, please contact us at t.martin [at] sicsemperserpent.com.